PBH Coronavirus Response

 PBH Novel Coronavirus 2019 (COVID-19) Updates

PBH has been working hard to determine how we can best meet the community’s needs while keeping our staff safe. 

We are continuing to provide as many services as possible, and we have expanded telehealth and phone services.

Crisis Services are available 24/7 through Volunteers of America, and a PBH Designated Crisis Responder will be dispatched when appropriate; please call 888-910-0415.

We require all staff and visitors to wear a mask when meeting together indoors. 

We will do our best to update you via Facebook and our website whenever changes occur.

Let’s take care of one another as best we can! We can do this together!

Local COVID-19 Hotline

If you have questions about COVID-19, call the Clallam Hotline at 360-417-2430.

    Pharmacy Services

    If PBH prescribes your psychiatric medications, we want you to know that you’ll be taken care of. The Medical Department will be authorizing refills of medications for 30 days at a time. However, these refills may take up to 72 hours to process. If you need a refill, please contact us at 360-457-0431 x130 and leave a message. Please note that we will only call you back if we have questions. If you do not hear back from the PBH nursing team, you can assume that your medications have been prescribed. Those return calls will likely be coming for an “unknown number” or “unidentified caller,” so please answer your calls if you’re able because missed calls may result in a delay on your refills. If you have additional medication concerns, please call us at the above number and leave a detailed message. If you are currently receiving an injection, you will receive a call from Medical Department to make individual arrangements.

    As of this time, our in-house Genoa Pharmacy will continue being open and filling medication orders. To limit the number of people in our lobby, please call Genoa from the parking lot when you arrive at PBH; our pharmacist will meet you at the main entrance to give you your medications. The Genoa pharmacy number is 360-406-4225.

      Sequim Office

      Sequim office is currently open 8AM-5PM, Monday – Friday. Some clients may have the option to participate in appointments via telehealth.

        Horizon Center

        We are handing out sack lunches from 9:30AM-2:30PM to keep gatherings at a minimum. Clients can make an appointment to use showers/laundry facilities.

          What you need to know about coronavirus in Clallam County.

          • Most cases of COVID-19 will not mean hospitalization or even a trip to an emergency room. Hospital care is a precious resource that needs to be reserved for those with the most severe symptoms.
          • Follow the advice of public health to prevent infection; these are common-sense steps like washing your hands, not touching your face, staying home when you are sick, coughing or sneezing into a tissue, and throwing that tissue away.
          • If you are sick, stay home and manage your symptoms as you would any cold. 
          • If your symptoms become worse, call your local nurse line or the DOH coronavirus hotline at 1-800-525-0127, press # for symptom evaluation. 
          • Continue to see your provider for regularly scheduled visits to address your other health care needs. Do not neglect your current needs. 
          • Masks will not prevent you from getting the virus, but they can help prevent the spread of the illness because they stop big droplets from sneezes and coughs from becoming airborne or contaminating surfaces.

          Taking care of your mental and physical health is important.

          Take care of yourself by following common sense steps and avoiding misinformation.

          PBH recommends the following websites for accurate information:

          1. https://www.cdc.gov/coronavirus/2019-ncov/index.html
          2. https://www.doh.wa.gov/Emergencies/Coronavirus
          3. http://www.clallam.net/coronavirus/

          Limit the frequency of your updates. Things may be changing rapidly, but that doesn’t mean you need to hang on to every update. This may mean disabling constant notifications from news sites or social media. Limit worry and agitation by lessening the time you and your family spend watching or listening to media coverage that you perceive as upsetting.

          Practice social media self-discipline. It’s not easy to limit time on social media. But chances are, the information and commentary you get from friends and acquaintances on your Facebook feed are more incessant than actual updates from news or health organizations.

          It is normal to feel sad, stressed, confused, scared, or angry during a crisis. Talking to people you trust can help. Contact your friends and family and be proactive about reaching out to others you think may need extra support.

          If you must stay at home, maintain a healthy lifestyle – including proper diet, sleep, exercise, and social contacts with loved ones at home and by email and phone with other family and friends.

          Think outside yourself. Since action can allay our anxieties, you may want to also consider what you can do to help others who may be more affected by the outbreak than you.

          Take care of your children. Respond to your child’s reactions in a supportive way, listen to their concerns and give them extra love and attention. Remember to listen to your children, speak kindly and reassure them. Make opportunities for the child to play and relax. Keep to regular routines and schedules as much as possible, or help create new ones in a new environment, including school/learning and time for safely playing and relaxing.

          Don’t use smoking, alcohol, or, other drugs to deal with your emotions. Have a plan, where to go, and how to seek help for physical and mental health needs if required.

          Draw on skills you have used in the past that have helped you manage previous life’s adversities and use those skills to help you manage your emotions during the challenging time of this outbreak.

          Clallam County is a strong community! We will get through this together by taking care of one another.

          Substance Use Disorder Professionals

          Our SUDPs provide Level One Substance Use Disorder treatment. This service aims to assist individuals who have alcohol and/or drug-addiction to achieve and maintain abstinence from mood-altering substances and to develop independent support systems. SUDPs may provide:

          • Assessment and diagnosis of a substance use disorder.
          • Treatment planning and referral.
          • Patient and family education on chemical dependency as a disease.
          • Individual and group counseling for individuals with alcohol and/or drug addiction.
          • Relapse prevention counseling.